Before the show+
Confirm the date, time and number of tickets on your confirmation. Our Box Office is open Monday–Friday, 11:00 am – 6:00 pm at (914) 328-1600 if you have any questions.
On show days, our Box Office is open at least 2 hours before the performance.
The doors to the theatre open approximately 30 minutes before curtain time. We invite you to come early to avoid the rush and enjoy a drink or snack at Mayor Joe’s Café in our lobby.
Running time+
Age appropriateness+
Find us+
Getting here
Parking Level 5
A Municipal Parking Garage is attached to City Center with pedestrian walkways into the building. Park on Level 5, closest to our front doors, with a sky bridge onto the 3rd floor directly in front of our entrance, or use any level and take the elevator or escalator up.
Parking is about $1.50 per hour, paid at the kiosks on each level (and one inside the City Center atrium). The theatre does not validate. The free ParkWhitePlains app lets you pay and extend remotely, at parkwhiteplains.com.
Grab a bite
What pairs better with great live entertainment than outstanding food? Our restaurant partners are all within walking distance, perfect before or after the show.
More local options on our downtown dining map.
Accessibility
If you have any questions or need assistance before the show, we're happy to help. We'd also love to hear your feedback after your visit, so please don't hesitate to email us at boxoffice@wppac.com.
Assistive listening+
Wheelchair seating+
There are no steps required to reach Rows A–C at the front of the theatre. Row P at the rear of the theatre can also be accessed without stairs by our elevator. House staff will assist you. After that all rows have at least 2 steps per row. If using a walker, or if you plan to transfer from a wheelchair to a theatre seat, you can use your device as far as your seat and you will need a companion or usher to remove it to the outer lobby. There is a specified area for storage by the door which has easy access after the intermission and/or show.
Please note: Seats AA 1 and AA 2 at the front of the house, and Seat P 5 at the rear of the house are considered wheelchair ONLY seats and have an open space for a patron who wishes to stay in their wheelchair. Seats P 102 and 103 as well as seats P 110 and 111, also at the rear of the house, are wheelchair convertible and will have a theatre seat that needs to be removed. If you wish to remain in your wheelchair, please let the box office know in advance of the performance so we can assure that the house is prepared.
Please call the box office with any questions regarding suitable seating for you and your guests. We are more than happy to make suggestions.
Service animals+
Service animals are trained to help with performing a function for a person that is limited by a disability. They are both welcome in our theater and legally allowed under the Americans with Disabilities Act. WPPAC will not request proof of certification or demonstration of a service animal's training, but all service animals and their owners are liable to abide by all WPPAC policies and procedures.
Management reserves the right to request service animals be removed from the premises in the event of uncontrolled, disruptive behavior, including (but not limited to) barking, growling, jumping on other people, or running away.
All other animals, including emotional support animals, are not admittable in the theater to ensure the health and safety of our audiences, artists, staff, and volunteers.
Personal responsibility statement
WPPAC prides itself on offering a diverse selection of arts entertainment. Not all productions may appeal to or be appropriate for every person or for all ages. Patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions prior to purchasing tickets.
WPPAC also strives to maintain a harassment-free environment both in-person and online. Abusive treatment of audience members, staff or anyone at the venue will not be tolerated, including any form of harassment or discrimination (verbal, physical, or written) based on race, nationality, religion, gender identity or expression, sexual orientation, age, disability status or any other legally protected identity.
Any person determined to have engaged in any disruptive behavior, whether on WPPAC property, online through social media, or by phone will be prevented from engaging further and may be asked not to return or leave the premises at the discretion of management. This applies to all ages and includes talking, cell phone use, intoxication, vocal outbursts and general disturbances. We reserve the right to remove any patron from the theater causing a disturbance to other patrons and the performance.